£185 (includes course materials, lunch and refreshments) Corporate rates available please contact us for further information
Intending, new or recent users of Outlook 2003.
Delegates should be familiar with the Windows operating system. No knowledge of Outlook 2003 is expected.
Staff will respond to your commitment to their career development and are likely to become more motivated to perform well and be dedicated to the business. Well-trained staff will be able to complete tasks more quickly and efficiently and productivity may go up.
This practical course will introduce the delegate to Outlook 2003. It will provide “hands on” experience of many of the features found in this programme. By the end of the course, the user will be competent with the following skills:
Fundamentals
- Introduction to Outlook
- Starting Outlook
- The Outlook Screen
- Outlook Components
- Help
Send and Receiving Messages
- Create a Message
- Addressing a Message
- Formatting the Message Text
- Spell Checking
- Sending Messages
- Receiving and Reading Messages
- Drafts
- Tracking Email Messages
Advanced Messaging Features
- Distribution Lists
- Flagging Messages
- E-mail Attachments
- Grouping Messages
- Sorting Messages
- Replying to a Message
- Forwarding Messages
- Recalling E-Mail Messages
- Printing Messages
- Deleting Messages
- Rules Wizard
- Adding a Signature
Contacts
- Add a Contact
- Edit a Contact
- Categorise a Contact
- Contacts from the Same Company
- Show Contacts in Different Views
- Organise/Flag Contacts
- Printing Contacts
- Delete a Contact
Calendar
- Changing Dates
- Create an Appointment
- Edit an Appointment
- Setting Reminders
- Events
- Recurring Appointments/Events
- Print a Schedule
Tasks
- Add a Detailed Task
- Completed Tasks
- Recurring Tasks
- Categorise a Task
- Organised Tasks by Categories
- Task Views
Miscellaneous Features
- Notes
- Creating a New Folder
- Find
- Plan a Meeting with Others
- Receive a Meeting E-Mail
This course outline is a guide. All our courses can be tailored to customer requirements.
Explore the benefits of using other Office applications including Excel, Word, Access, PowerPoint or Project.
Microsoft Office Specialist
(MOS 2007)
MOS - Excel
MOS - Word
MOS - PowerPoint
MOS Outlook
MOS Access
Intensive Training (Office 2007)
Government funding available for local businesses through Train to Gain Enhancement Fund.
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Email: info@ictacademy.co.ukTel: 01302 554958Address: ICT Academy, DBIC, Doncaster, DN4 5QA